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Online Application Information

Welcome to Queen Mary University of London’s on-line residences application system.

All rooms in Queen Mary halls are currently under offer, you may still make an application to be placed on a waiting list.
Information on alternative housing will be provided when you submit your application.

** Important Information **

Please note that all correspondence will be sent to you via email. You are advised to check the email you gave us on a regular basis as all offers of accommodation have deadlines that must be met. Also, it is advisable to store our email address residences@qmul.ac.uk in your contacts list to prevent these emails being treated as spam.

We are aware of issues with Queen Mary emailing students who have a Hotmail, Live and MSN email account. We would advise you to either change your email account to another provider or to monitor your spam folder constantly for emails from ourselves and Admissions.
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Once you have finished reading this page, please click on the link at the end of the relevant section to be taken through to the login page.

The University does not ‘guarantee’ any accommodation to any group of students.

For information on the residences available please consult: www.residences.qmul.ac.uk

Application Process

Step one - Once you have submitted your online housing application you will receive acknowledgement in the form of an email from Housing Services.

Step two - If we are able to offer you a place you will be sent an email instructing you to login to the online accommodation system in order to accept the offer and pay your deposit. Room allocations are made during the period July to September.

Step three - Confirm your offer and pay your deposit by the deadline date stated in your accommodation offer.

New students and Returning students, please ensure you read the relevant information below, before clicking through to the application system itself.

NEW STUDENT INFORMATION: 

To login to this system you will need your QMUL user name and password.  These will have been supplied to you from the Admissions Office, if you have lost these details please contact them on: admissions@qmul.ac.uk or tel: 00 44 (0) 20 7882 5533

Priority is given to the following groups:

  • New Home and Overseas Undergraduates and Foundation applicants
  • New Home and Overseas Postgraduates applicants
  • New Study Abroad/Associate applicants
  • 1st Year Care Leavers (to meet the Buttle Quality Mark)
  • Direct applicants into the 2nd or subsequent years of study but new to the University (priority is given to international students and those with agreed partnerships schemes)

Deadline dates for new students:

  • New Undergraduate and Foundation Students
    By the 31 May of the year of entry. You may submit an application after this date, but it is highly unlikely you will be made an offer, due to the popularity of Queen Mary Halls.  
  • New Postgraduate Students
    By the 31 May of the year of entry. You may submit an application after this date, but it is highly unlikely you will be made an offer, due to the popularity of Queen Mary Halls.  
  • Study Abroad/Associate and International Foundation Programme Students
    By the 31 July for first semester or full year students and 31 October for second semester applicants.

The online housing application process opens in March each year. Due to the popularity of Queen Mary Halls we strongly recommend that you apply as soon as you receive the log in details sent from the Admissions Office, once you firmly accept your place of study here. Room allocations are made on a 'first come, first serve' basis, after all other eligibility criteria has been met.

Housing criteria for new full-time students

Because Queen Mary residences are so popular, there are some restrictions on who is eligible for a place but if you can answer 'Yes' to the following three questions you are likely to be offered a place.

Question one: Will you be a new full time registered student at Queen Mary, University of London, who has not lived in a Queen Mary residence before (i.e. on another course of study) and who has applied by the deadline (see section above)?

Question two: Is your home too far from Queen Mary to commute daily? Please note priority will be given to those students living furthest from QMUL.

Question three: Are you prepared to sign an agreement for a full academic year in residence, at least for the period September to June? (This condition does not apply to single semester Study Abroad/Associate students or mid year applicants)

If you can answer 'yes' to questions one and three, but live close enough to Queen Mary to commute you can still make an application which will be considered later during the academic year, should vacancies arise.

Note for First Year Undergraduates

  • No priority is given to any applicant applying after the deadline of 31 May or to insurance or clearing applicants. Your application will be held on a waiting list pending cancellations which may occur after A-level results or later during the academic year.
  • If you are holding a conditional offer at Queen Mary, University of London please do not wait until you receive your examination results before completing and submitting your housing application.

Extenuating circumstances

If you have extenuating circumstances that you wish to be considered when submitting your application please submit any supporting literature, which is relevant to your case within 7 days of making your application

In the case of a medical condition you will need to provide medical evidence signed and dated within three months of the date of your application. This evidence has to be written in English and provided by a doctor or other medical professional, such as a specialist. The evidence must be submitted within seven days of making your application. Unless you are a first year international student applying to study at Queen Mary this evidence must come from a medical practitioner based in the UK.  All applications with the necessary supporting literature will then be passed to the Disability and Dyslexia Service (Student Services) for an assessment.  For further information go to Disability and Dyslexia Service

Any non-medical extenuating circumstances will be referred to the Estates and Facilities Review Panel for consideration.

If you have any queries relating to the application process please contact Housing Services: residences@qmul.ac.uk, tel: 00 44 (0) 20 7882 5522, E01 Queens' Building Mile End Campus.

Click here to complete your Online Housing Application

If for any reason you log out of the online system while completing your application, clear the browser and go back into the site using the link above.

RETURNING STUDENT INFORMATION:

Deadline date for applications from returning full-time students is 31 May each year

To login to this system you will need your QMUL student email login details, if you are unsure of these details please contact IT Services on its-helpdesk@qmul.ac.uk or tel: 00 44 (0) 20 7882 8888.

Housing policy for full-time returning students

(This policy has been endorsed by the Queen Mary Senior Executive and is reviewed annually)

Returning students no longer have any priority, unless they have extenuating circumstances (supported by the College’s Disability and Dyslexia Service or the Estates and Facilities Appeal Panel)

Any surplus of rooms or mid-term vacancies, once our commitment to all new students has been met, will be offered to the following groups who have completed their full degree at Queen Mary in the following order:

  • Final year applicants on a 4 or 5 year degree that have had no previous halls
  • Final year applicants on a 3 year degree that have had no previous halls at Queen Mary
  • Final year applicants on a 4 or 5 year degree that have had 1 previous year (or part year) in halls at Queen Mary
  • Final year applicants on a 3 year degree that have had 1 previous year (or part year) in halls at Queen Mary
  • Second year applicants

Submission date of application will be taken into consideration within each category, when waiting lists are compiled.

Students who have not fulfilled their financial obligations to the College or have not abided by the disciplinary rules and regulations of the College will not be offered accommodation.

Extenuating circumstances

If you have extenuating circumstances that you wish to be considered when submitting your application please submit any supporting literature, which is relevant to your case within 7 days of making your application

In the case of a medical condition you will need to provide medical evidence signed and dated within three months of the date of your application. This evidence has to be written in English and provided by a doctor or other medical professional, such as a specialist. The evidence must be submitted within seven days of making your application. Unless you are a first year international student applying to study at Queen Mary this evidence must come from a medical practitioner based in the UK.  All applications with the necessary supporting literature will then be passed to the Disability and Dyslexia Service (Student Services) for an assessment.  For further information go to Disability and Dyslexia Service

Any non-medical extenuating circumstances will be referred to the Estates and Facilities Review Panel for consideration.

If you have any queries relating to the application process please contact Housing Services: residences@qmul.ac.uk tel: 020 7882 5522, E01 Queens' Building Mile End Campus.

Click here to complete your Online Housing Application

If for any reason you log out of the online system while completing your application, clear the browser and go back into the site using the link above.

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